Delivery & Transport

Your lumber is only as good as the logistics behind it. We operate our own delivery fleet and maintain LTL freight partnerships so your reclaimed wood arrives on time, in spec, and undamaged — whether the job site is in Fishtown or Fredericksburg.

Logistics

Frequently Asked Questions

Answers about lead times, coverage, unloading options, and delivery requirements.

What regions do you deliver to?

We cover the Philadelphia metro, South Jersey, Delaware Valley, Lehigh Valley, and coordinate LTL freight nationwide.

Can you unload without a forklift on site?

Yes. We offer liftgate/tailgate service and truck-mounted forklift or crane options for difficult sites.

How soon can delivery be scheduled?

Standard deliveries typically schedule within 2–4 business days; rush options are available on request.

Do you palletize and wrap loads for weather protection?

Finished or milled material ships wrapped and palletized; we recommend covered storage upon arrival.

Is there a delivery minimum?

Delivery usually starts at 200 board feet. Smaller orders can be picked up will-call at our yard.

Request a Quote

We respond within one business day.

Our Delivery Fleet

We match the right vehicle to your order size, material type, and site conditions. Every delivery is planned by our logistics team to ensure safe, efficient transport.

Flatbed Trucks

Up to 12,000 lbs / 24 ft bed

Large timber orders, beams, long stock (16 ft+), and mixed palletized loads. Open-bed access makes forklift loading and unloading fast and safe.

Box Trucks

Up to 8,000 lbs / 16 ft enclosed

Finished, surfaced, or high-value lumber that needs weather protection during transit. Also ideal for residential deliveries where a flatbed may not fit.

LTL Freight Partnerships

Varies by carrier

Out-of-area customers, smaller orders that don't justify a dedicated truck, or shipments to states beyond our direct delivery range. We palletize, band, and shrink-wrap for safe freight transit.

Service Area & Pricing

We deliver direct from our yard at 13200 Townsend Rd, Philadelphia. Pricing is based on distance zones measured from our facility. Large orders qualify for free delivery.

Zone 1: Philadelphia Metro

0-30 miles

All Philadelphia neighborhoods, Bucks County, Montgomery County, Chester County, Delaware County

Lead Time

1-3 business days

Pricing

Free on orders $2,500+. Otherwise $75 flat rate.

Zone 2: South Jersey

15-50 miles

Camden, Burlington, Gloucester, Atlantic, Salem, and Cumberland counties

Lead Time

2-4 business days

Pricing

Free on orders $3,500+. Otherwise $2.50/mile from our yard.

Zone 3: Delaware Valley & Lehigh Valley

30-75 miles

Wilmington, Newark DE, New Castle County, Allentown, Bethlehem, Easton, Reading

Lead Time

3-5 business days

Pricing

Free on orders $5,000+. Otherwise $2.50/mile from our yard.

Zone 4: Extended Region

75-150 miles

Lancaster, Harrisburg, parts of Maryland (Cecil, Harford counties), central New Jersey, NJ Shore

Lead Time

5-7 business days

Pricing

$3.00/mile from our yard. Call for volume discounts.

Nationwide via LTL Freight

For customers beyond our direct delivery range, we ship via LTL freight through our carrier network. We palletize, band, and shrink-wrap all freight shipments to prevent shifting, moisture damage, and surface scuffing during transit. Freight quotes are generated at time of order and typically add 5–10 business days to your lead time. We've shipped reclaimed lumber to 38 states and counting.

Scheduling & Lead Times

We know construction schedules are tight. Our logistics team works with you to lock in a delivery window that aligns with your project timeline.

Standard Delivery

Scheduled within the lead times listed for your zone. We confirm a delivery date at time of order and provide a 2-hour arrival window the day before delivery.

Expedited / Rush Delivery

Need it faster? We offer next-business-day delivery within Zone 1 for in-stock items, subject to availability. Rush surcharge of 25% applies.

Staged / Phased Delivery

For large projects, we can stage deliveries in phases tied to your construction schedule. Store your lumber in our yard (free for up to 30 days) and we deliver each tranche when you need it.

Will-Call / Customer Pickup

Prefer to pick it up yourself? Our yard is open Monday through Friday 7 AM - 5 PM and Saturday 8 AM - 2 PM. We load your vehicle with our forklift at no charge.

Loading & Unloading

Getting lumber off the truck safely is just as important as getting it there. Our drivers are equipped and trained for a range of site conditions.

Truck-Mounted Forklift

Our flatbed trucks carry a truck-mounted forklift (Moffett) capable of handling up to 5,500 lbs per lift. This allows us to unload at sites without dock access, placing material exactly where you need it on the job site.

Crane Service

For heavy timber deliveries (beams over 1,000 lbs or bundles that exceed forklift capacity), we coordinate crane service through our partner network. Crane costs are quoted separately based on equipment requirements and site access.

Tailgate / Hand Unload

For smaller box truck deliveries to residential sites, our two-person crew can hand-unload and stack lumber in your garage, driveway, or staging area. Included at no additional charge for orders under 2,000 lbs.

Site Access Planning

Tight alley? Low overhead wires? Unpaved lot? Let us know during scheduling. We select the right vehicle and plan the approach route to avoid delays and damage. For complex sites, our driver will do a pre-delivery site visit.

Delivery Pricing at a Glance

Free Delivery

Orders $2,500+ within Zone 1 (Philadelphia Metro)

$75 Flat Rate

Zone 1 orders under $2,500

$2.50/Mile

Zone 2 & 3 orders below free-delivery threshold

Freight Quote

Nationwide LTL shipping, quoted per order

All pricing subject to order size and material weight. Contact us for a firm delivery quote with your order.

Shipping Nationwide? We Can Do That.

Our reclaimed lumber has traveled to projects in 38 states. Whether you're fitting out a boutique hotel in Nashville or installing heart pine flooring in a San Francisco loft, we have the freight logistics to get your order there safely.

All freight shipments are prepared in our yard: lumber is stickered for airflow, banded to pallets, and shrink-wrapped for moisture and abrasion protection. We provide tracking numbers and delivery appointment scheduling through our carrier partners.

LTL (Less Than Truckload) for orders under 10,000 lbs
FTL (Full Truckload) for large-volume orders
Blanket-wrap service available for finished or high-value material
Liftgate delivery for sites without forklift access
Residential delivery surcharge waived on orders over $5,000

Get a Freight Quote

Freight Preparation Standards

Stickering: Spacer sticks placed between layers for airflow and to prevent surface-to-surface contact during transit.

Banding: Steel or poly banding secures the load to the pallet, preventing shifting under braking and cornering forces.

Shrink Wrapping: Industrial shrink wrap protects against rain, road spray, and surface scuffing. Ventilation slits prevent trapped moisture.

Corner Guards: Cardboard and foam corner guards protect edges and ends from forklift and handling damage at carrier terminals.

Documentation: Every pallet ships with a packing list, species/grade tags, and moisture content readings at time of shipping.

Detailed Fleet Specifications

Knowing our fleet capabilities helps contractors plan site logistics and ensures the right vehicle is dispatched for your delivery.

Vehicle	Payload	Bed/Cargo	Max Length	Equipment
Flatbed #1 (Primary)	12,000 lbs	24 ft open	28 ft with overhang	Moffett forklift (5,500 lb capacity)
Flatbed #2	10,000 lbs	20 ft open	24 ft with overhang	Stake sides, ratchet straps, load bars
Box Truck (Enclosed)	8,000 lbs	16 ft enclosed	16 ft (no overhang)	Liftgate (1,500 lb), furniture blankets
Stake Body	6,000 lbs	14 ft with removable sides	18 ft with overhang	Side-loading capability, hand truck
Pickup (F-350)	3,500 lbs	8 ft	12 ft with tailgate down	Quick local deliveries, sample drops

Packaging & Protection Standards

Reclaimed lumber represents significant value — both financial and historical. Our packaging standards are designed to protect that value from the moment material leaves our yard until it arrives at your job site. Every delivery, regardless of size, follows the same preparation protocol.

Stickering: All bundled lumber is stickered with clean, dry spacer strips between each layer. Stickers are placed at 24-inch intervals and vertically aligned to prevent bowing. This allows airflow between boards during transit and prevents surface-to-surface contact that can cause moisture staining or finish damage.

Banding: Bundles are secured with steel or heavy-duty polyester banding at minimum 36-inch intervals along their length. Corner protectors are placed at every banding point to prevent edge crush on the outermost boards. For high-value or finish-ready material, we use padded banding with foam inserts.

Wrapping: Enclosed box truck deliveries provide inherent weather protection. For flatbed deliveries, all material is wrapped in industrial shrink film with ventilation slits that prevent moisture entrapment while protecting against rain, road spray, and UV exposure. High-value material (select-grade flooring, furniture components, custom millwork) receives additional furniture-blanket protection.

End sealing: Freshly milled boards, particularly hardwoods, are prone to end-checking during transit due to rapid moisture loss from exposed end grain. We apply end-grain sealer to all processed hardwood before packaging, reducing the risk of check formation during the critical first 48 hours after milling.

Delivery Insurance & Damage Policy

All material in transit is covered by our commercial cargo insurance policy. This provides protection against damage from traffic incidents, weather events, improper loading, and other transit-related risks. Our coverage limits are:

Motor Truck Cargo: $100,000 per shipment — covers the full replacement value of most orders
Commercial Auto Liability: $1,000,000 combined single limit — covers bodily injury and property damage at delivery sites
General Liability: $2,000,000 per occurrence — covers damage to customer property during unloading operations
Workers' Compensation: Statutory limits — covers our drivers and crew on your job site

Damage claims:If material arrives damaged, document the damage with photographs before signing the delivery receipt. Note any damage on the receipt itself. Contact us within 24 hours and we will arrange replacement material at no charge. For freight shipments via third-party carriers, photograph damage at time of delivery and note it on the carrier's bill of lading — this is essential for filing carrier claims.

Order Tracking & Delivery Communication

We believe that good delivery service is as much about communication as it is about logistics. Here is what you can expect from the moment your order is confirmed through final delivery.

Order confirmation: Within one business day of placing your order, you receive a written confirmation email detailing the material specification, quantity, processing requirements, estimated completion date, and delivery window. This confirmation serves as your order reference for any future communication.

Processing updates: For orders requiring custom milling or kiln drying, we provide progress updates at key milestones: when material enters the kiln, when it exits, when milling begins, and when the order is packaged and ready for delivery.

Delivery scheduling: Once your order is ready, our logistics team contacts you to schedule a delivery date. We provide a 2-hour arrival window and confirm it the day before delivery. On the day of delivery, your driver will call 30 minutes before arrival so you or your crew can prepare the site for unloading.

For LTL freight shipments:We provide the carrier's PRO number (tracking number) once the shipment is picked up. You can track delivery progress through the carrier's website. We also provide the carrier's customer service number in case you need to reschedule or add delivery instructions.